Tuesday, June 24, 2008

fresh start with a new team








the previous pics from the uni gathering
today 's agenda for the day was to understand the wow factor n the various issues which might occur in the new br. as well as building rapport with the customer. n the correct techniques to build small talk with the coporate ppl. n the out of the box methods to pacify and calm angry customers down.it is an art indeed to able to use good judgement to handle situations if all else fails .
how to crack the shell among shy people that we know, n apply the key to it
the gold in one's heart is more precious than gold in one's purse. this is a confucius proverb

the 2 day seminar has equipped me with some basic skills to win a battle now. but due to the lack of experience and confidence , howeever i believe this will not deter me from performing my best on the ground
there could be many hiccups along the way but with the chip in help with each and every member, the problems faced in the inital stage can be resolved eventually.understanding the value preposition and doing exactly when the situation calls for it is 2 types of reaction & outcome.

i have just collected some of the operational material from js. ready to soar high with the new folks. the agenda for the next few days has been firmed up n all set to perform.
in a new place where they are new rules to observe. i hope ican pick up as much as possible to get used to it as soon as possible
come fri we will do a photoshoot for the editing team to " promote" on our new team to make us "famous"
n the motto from thomas
WE WANT TO BE THE BEST.. N WE WILL BE THE BEST
WE ARE OUT TO BAG ALL THE AWARDS
well saying easier than done. so i will gather all the efforts that i have n synergise n complement with each n every team member to make us all shine
so the first thing i got to do is to prepare all it takes to make me more knowlegable, expert , in this particular area
tml .. to roll the oranges in the new office.. HUAT AH! HUAT AH !
to celebrate with a big bang. n meeting the respective heads from the head office to better know who i m working with ..

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